One of the most attractive features of using a mobile-payment system is the ability to issue electronic receipts. Instead of having to mess with pen and paper, you simply ask a customer for an email address, get a signature on the touchscreen on your mobile device (with a finger or a stylus), and send the receipt to his or her inbox.
As e-receipts become more popular, however, consumers are having to figure out efficient ways to manage them. Businesses like OneReceipt aim to help. For example, OneReceipt provides a free, user-friendly service that enables customers to store, access, and organize digital (and paper) receipts quickly and easily.
The GoPayment Blog recently sat down with OneReceipt co-founder Sam Fine to get his thoughts on the evolution of e-receipts.
GoPayment: What’s the concept behind your website?
Fine: OneReceipt is a faster and simpler way for people to organize their receipts and analyze their spending habits. OneReceipt works directly with Gmail, Google Apps, or Yahoo to understand e-receipts. Registration is quick and accounts get synced automatically.
For paper receipts, users need to take a picture with their phone and email it to their personal @onereceipt.com address. This data is presented to the user through an easily navigated interface. OneReceipt also provides tools like monthly spending reports and return alerts. The service acts as a post-purchase hub for consumers.
What kinds of problems do your services solve for consumers?
We give our users the ability to see all of their purchases in a single location — regardless of whether the purchase is completed online or in-store. With the direction of payments in general moving toward the digital sphere, we found the pain in finding e-receipts in our in-boxes. On top of that, paper receipts aren’t disappearing.
Will digital receipts eventually replace paper receipts?
We think the paper receipt will eventually disappear. But, for now, we will see a steady rise in e-receipts from bricks-and-mortar retailers. As more retailers adopt e-receipts, customers will become more accustomed to them, and this will make the switch to e-receipts [happen] faster.